At Good Lather Soaps, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website or make a purchase. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect two types of information:

• Personal Information: This includes information you provide to us when you create an account, make a purchase, or sign up for our newsletter. The personal data we collect may include your name, email address, phone number, billing and shipping addresses, and payment details.
• Non-Personal Information: This includes data collected automatically when you visit our website. It may include your IP address, browser type, device information, and browsing activity. This helps us improve our website functionality and user experience.

How We Use Your Information

We use the information we collect to improve our services, fulfill orders, and provide a personalized shopping experience. Specifically, we may use your information for the following purposes:

• Order Processing: To process your orders, manage payments, and deliver your products.
• Customer Service: To respond to your inquiries and provide support regarding your orders or account.
• Marketing: To send promotional emails, special offers, or newsletters, but only if you have opted in to receive such communications.
• Site Improvement: To analyze usage patterns and improve our website’s content, design, and functionality.
• Security: To prevent fraud and protect the integrity of our website and services.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, login status, and shopping cart. By using our website, you consent to our use of cookies. You can control or disable cookies in your browser settings, but doing so may affect your ability to use certain features of the website.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data with trusted service providers to help us run our business. These third-party providers include:

• Payment Processors: To handle transactions securely.
• Shipping Carriers: To deliver your products.
• Marketing Partners: To send promotional communications on our behalf.

These third-party service providers are required to safeguard your information and may only use it for the purpose for which it was provided. We may also disclose your information if required by law or to protect our rights and ensure the safety of our users.

Data Security

We implement reasonable security measures to protect your personal information. These measures include encryption of sensitive data, secure servers, and access control policies. However, no method of online data transmission or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct your personal information.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Opting Out of Marketing: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link provided in the email.

If you wish to exercise any of these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date. We encourage you to periodically review this page to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: TAMEE@GOODLATHERSOAPS.COM
• Phone: (615) 663-6663
• Address: 2416 Music Valley Drive STE 114 Nashville, TN 37214